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Our Solutions
> Learning > Performance Management >
Performance
Measurement
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Performance
measurement is widely acknowledged to improve an organisation’s
clarity and effectiveness. This program gives an overall
view of every stage of implementing an effective performance
measurement strategy including identifying achievable
goals, setting targets and developing a hierarchy of measures
for every team in the organisation.
This program enables participants to:
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Define performance measurement. |
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Develop performance indicators in four critical areas: customer satisfaction, employee empowerment, internal process improvement and value creation.
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Pilot a performance measurement system and then widely implement an integrated set of improvement indicators. |
Target Audience
This program is for team leaders and managers looking
to set clear and effective performance indicators and
measures for their team, company or organisation.
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