Certified PRO-SOLD™ Practitioner Certification Program

 

 

Revolutionizing Sales Success:
shift from traditional tactics to personalized, customer-focused strategies

Elevate your sales skills with the “Certified PRO-Sold Practitioner” course — a transformative program designed to boost results and build lasting customer loyalty. Many sales professionals struggle with prematurely pushing products, which leads to resistance instead of engagement.

This course equips you to shift from product-focused selling to a customer-centric approach by mastering customer buying patterns and journeys through the DISC framework. By understanding how different personality styles influence decision-making and preferences, participants will learn to tailor their sales strategies to align with customer needs at every stage of the buying process. This personalized approach fosters trust, enhances communication, and ensures meaningful client connections.

 

Benefits

The PRO-SOLD Practitioner course offers a modern sales framework with seven steps centered on the customer’s buying journey, emphasizing strategic planning, personalized engagement, and overcoming objections to build lasting partnerships. It incorporates the DISC Profile to help sales professionals adapt their strategies to different customer personalities, enhancing effectiveness and alignment with clients’ preferences.

Learning Outcomes

  • Master customer-focused selling by aligning strategies with the purchasing journey for better engagement.
  • Use DISC profiles to adapt communication styles and improve interactions with diverse customers.
  • Develop advanced planning skills to identify and leverage sales opportunities effectively.
  • Handle objections and negotiate successfully to close sales more efficiently.
  • Create tailored after-sales follow-up tactics to boost retention, referrals, customer lifetime value, and brand image through word-of-mouth.

 

Program Brochure_Pro-Sold Practitioner Certification

For Whom

This course is ideal for professionals seeking to enhance sales effectiveness through customer-focused strategies and personality-based communication.

  • Sales Representatives and Managers
  • Customer Service Professionals
  • Marketing Professionals
  • Business Owners and Consultants

 

*Prerequisite: complete Certified Behavioral Consultant Certification

Program Structure

  • Online self-study: 1 hour of self-study through digital materials
  • Face-to-face workshop: 2-day workshop plus 2-hour application reinforcement meetup
  • Post-course assignment: To complete one assignment within one month after the workshop

Certification Information

Participants with full attendance and completed post-course assignments will receive the certificate of Certified PRO-SOLD™ Practitioner awarded by IML.

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Certified PRO-SOLD™ Practitioner Certification Program

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Sample Report

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Sample Reports & Resources

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Related Events

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Related Events

Tue
19
Aug 19, 2025
- Aug 20, 2025
Certified PRO-SOLD™ Practitioner Certification Program

Feel free to contact us if you have any questions about the course.

What did our customers say?

"How to embrace, navigate and master CHANGE is an art. Be a CHANGE NAVIGATOR program widens my horizon towards Change Management. The program is pragmatic and the trainers, Fred and Simon are excellent and professional in engaging learners and linking up the models with the needs of participants. I would like to express my sincere thank and appreciation to the team in Distinctions Asia. Thank you very much!"

Learning & Development Manager, MSIG Insurance Hong Kong