Negotiation Skills

What is Negotiation?

It is “the back-and-forth communication designed to reach an agreement when you and the other side have some interests that are shared and others that are opposed” and “interpersonal decision-making process that is necessary whenever we cannot achieve our objective single-handedly”. (William Ury, Founder of Harvard Program on Negotiation)

Training Workshop Objectives

  • Understand the psychological and behavioral characteristics of people in business negotiation context
  • Learn the steps of preparing and executing negotiation for successful price negotiation
  • Master the influencing style commonly used by opponents and the effective handling approaches
  • Build and maintain the professional image of the brand during the negotiation with client

Workshop Highlights

  • 5 key concepts on negotiation
  • Core principles affecting the effectiveness of negotiation
  • Base on the 5-stage of selling process to prepare, to manage and to secure the win-win negotiation with client
  • Negotiation simulation activity to practice the skills learnt

Target Participants

All Employees

Workshop Mode and Duration

Face-to-Face / Virtual

1-day / half day

Explore more about

Negotiation Skills

What did our customers say?

"How to embrace, navigate and master CHANGE is an art. Be a CHANGE NAVIGATOR program widens my horizon towards Change Management. The program is pragmatic and the trainers, Fred and Simon are excellent and professional in engaging learners and linking up the models with the needs of participants. I would like to express my sincere thank and appreciation to the team in Distinctions Asia. Thank you very much!"

Learning & Development Manager, MSIG Insurance Hong Kong